References in this Privacy Statement to ‘you’ and ‘your’ refer to you and your family members who use the EasyCopay Service or for whom you use the EasyCopay Service.
Your personal information is yours, and we work to keep it that way. We will not rent or sell your personal information to anyone at any time without first obtaining your express prior consent.
We actively collect information from you so that we can identify you and provide services to you. We do this through specific questions, forms, and menus. Some of the information you submit may be Personally Identifiable Information (PII) such as your name, phone, address, e-mail address, and so on. We will always tell you what information is required and what is optional.
We retrieve your pharmacy transactions from our participating pharmacies, and may receive other health care information about you when you use EasyCopay Services and when you permit us to collect on your behalf. This information is considered Protected Health Information (PHI) and is protected under the Health Insurance Portability and Accountability act (HIPAA).
PII and PHI are sensitive information about you so always look for the “padlock” in the lower-right corner of your browser when any site, including EasyCopay.com, asks for any sensitive information. If your browser is secure, you can double-click on that padlock to confirm our identity.
No EasyCopay services are intended for use by children; accordingly we do not knowingly collect, online or offline, personally identifiable information from children under 13 years old.
Whenever you navigate almost any Internet site, certain anonymous information can be passively collected - that is, gathered without you expressly providing it - using technologies like log files, server logs, beacons, cookies, click stream data, and server logs. Your browser gives us some of this information, such as the URL of the web site you just came from and the Internet Protocol address (IP address) of the computer you are using. You may set your browser to work without cookies, but certain features of this site may not work without cookies.
We take reasonable steps to protect PII and PHI as you transmit it to our site. Once collected we use industry-standard safeguarding techniques to keep this information safe, and may employ additional, proprietary methods in the way that we encode and transmit your data to provide additional protection.
You should keep in mind that no Internet transmission is ever completely error-free or secure. In particular, email you send through this site or to us separately may not be secure. EasyCopay and EasyCopay.com will never ask you for credit card information by email. Never include credit card information in any email you send us.
The PII and PHI (collectively your Personal Information or “PI”) that we collect may be combined with other actively and passively collected information about you. We may provide such information to one or more third parties such as health care providers, information providers or other service providers that provide information or services to us or in connection with the services that we provide to you. We will do so, however, only if we have an agreement with those entities to protect the privacy of your Personal Information and limit its use to the specific purpose of providing services and other benefits to you in accordance with the EasyCopay Terms and Conditions as the same may be in effect from time-to-time.
EasyCopay may aggregate your information that we collect with information about other users of the EasyCopay service and disclose such data only in the aggregate and in a non-personally identifiable way for:
Such "aggregated information" does not identify you individually.
EasyCopay also reserves the right (and you authorize EasyCopay) to share or disclose your Personal Information that we have or may collect when EasyCopay determines, in its sole discretion, that the disclosure of such information is necessary to respond to law enforcement requests
or where required by applicable laws, court orders, legal process or government regulations or to identify, contact, or bring legal
action against you (A) if you are or may be violating our policies or the Terms and Conditions of Use; or (B) to prevent
potentially prohibited or illegal activities. Further, we can use the information in connection with the sale, assignment
We may contact your insurer, payer, financial institution, or other agent and share your PI to submit claims on behalf of you. We may also contact you about a claim related to our services.
We may use and disclose your PI as necessary for our Health Care Operations, such as management, education and training.
We may disclose your PI to a public health authority in the interest of preventing or controlling disease, injury or disability.
We may disclose your information for national security purposes, or for certain special investigations.
You can ask us to delete your EasyCopay account and account information anytime. When you confirm your request that we delete your EasyCopay account, your information will be deleted permanently and promptly from our servers that operate this EasyCopay consumer website. Note that once such deletion is completed, access to your EasyCopay account will no longer be possible and we will cease collecting and transmitting your personal information on your behalf. That being said, please note that your information that has been depersonalized or aggregated with other data so that it is no longer associated with your personally identifying information may continue to exist and be used by EasyCopay indefinitely. Your personal information may also be stored indefinitely on backup media and servers, which are kept to ensure continued availability of the EasyCopay service in the case of system or network failures and for other business purposes not including the sale or rent of any such personal information. Also we may maintain a backup copy of your personal information to use in legal or regulatory processes as defined above in the section entitled "HOW WE USE THIS INFORMATION."
The following lists the various rights you have regarding your PII or PHI.
If you believe any of your personal information is inaccurate, please contact us using the information below and we will take appropriate steps to update or correct any inaccurate information. You can sign in to our website at http://www.EasyCopay.com or write Customer Service at:
2 Walnut Grove Drive, Suite 110
Horsham, PA 19044
If you believe our privacy rights have been violated you can file a complaint with EasyCopay at the address above, or with the Secretary of the United States Department of Health and Human Services. All complaints must be submitted in writing. You will not be penalized in any way for filing a complaint.
Thank you for your interest in EasyCopay. We look forward to serving you.